Hummingbird Design

Privacy Policy / Return Policy

 

Privacy Policy

Our Commitment To Privacy

Your privacy is our up most concern; you can count on Hummingbird Design to never share your e-mail address with any third party company. You can easily unsubscribe from our e-mail newsletter by simply clicking the unsubscribe link, located at the end of every e-mail.

To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the Hummingbird website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number
(etc.)


The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting us at info@Hummingbirddesignnc.com using the email address we have on file from you. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 336.765.6545 or send us an email at info@hummingbirddesignnc.com

Return Policy

We realize not everything is as you expect, and therefore we offer a simple and easy Return Policy for online purchases.

You can return an item for a  refund within 14 days of receipt. Please notify us by e-mail of any discrepancy  at info@hummingbirddesignnc.com. All returns need to be authorized by Hummingbird Design.  Returns will NOT be accepted or credited without prior authorization.
After 14 days, merchandise credit can only be issued. After 30 days, a request for a refund or credit will be denied. Shipping charges are not refundable. The item must be unused and in it's original package with all it's original content (product info cards, packing, etc). You are responsible for shipping product back to us and must be prepaid.

Additional Terms:

  • Products may be returned to Hummingbird Design for replacement or refund within the specified amount of time from the invoice date.
  • Shipping charges are not refundable.
  • If you are returning a non-defective product that has been opened, you will be charged a 15% restocking fee. Please keep all merchandise original packaging, tags on items, etc. Until you are sure you will keep the product, please do not open or remove any packaging.
  • You are responsible for shipping costs of all returns.
  • Special order items may not be returned.
  • Sale items are final and are not eligible for return.
  • Please allow 1-2 weeks for refunds to be processed and credited to your account. In order to receive a refund, your purchase must be returned with shipping pre-paid and insured.
  • All items must be in "as-new" condition, in original packaging and with all warranty cards, manuals and accessories. The original packing slip must be included on the package. Any discrepancies could result in a delay or partial forfeiture of your refund.

For questions regarding our return policy please contact us at info@Hummingbirddesignnc.com or 336.765.6545.